Kaia Rug

Products delivered to Canada only. Most items will be delivered within 3-10 days when in stock, with the exception of furniture. Furniture may take 4-16 weeks, you will be contacted upon ordering with more details.

At Furnish, we want you to be completely satisfied with your purchase. If you experience any issues with your order, please review our return policy below.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 7 days of receiving your order for a refund or replacement if available. We may require photos of the item and packaging to process your request.

Returns for Other Reasons If you wish to return an item for any other reason, the following conditions apply:

• The item must be properly re-packaged to prevent damage during return shipping.
• You will be responsible for the return shipping cost. We will inform you of the return shipping fee before proceeding.
• The return package must be shipped within 14 days of your original delivery date.

Once we receive and inspect the returned item, we will process your refund (excluding return shipping costs) to your original payment method.For all return requests, please contact us at furnish@isabeyinteriors.com before sending the item back.If you have any questions, feel free to reach out. We’re happy to help!